Q 1. Could you accept the custom-made?
A: Our design and development department is comprised of knowledgeable and professional people. DMHUI is equipped with the most advanced vulcanizing machines. So custom-made orders are acceptable with drawings and samples.
Q 2. Where has product sold to ?
A: Our seals have exported to Germany, USA, Britain, Italy, Russia, Poland, Spain, Greece, Canada and more than 80 countries. They all gained good praise and trust from new and old customers.
Q 3. What's the payment term?
A: Normally 100% T/T in advance, West Union, Paypal is also accepted.
Q 4. What is the normal lead time for product orders?
A: It will depends on the order quantity, 3-5 days if in stocks after getting your advance payment and if the tooling or mold is involved, it will take 1-2 weeks to open the mold, so the delivery time is about 2-6 weeks.
Q 5. What is your standard packing?
A: All the goods will be packed by carton box, some with pallets and special packing method can be accepted if needed.
Q 6. What materials are available to produce from your side?
A: NBR, EPDM, SILICONE, (FKM), NEOPRENE(CR), ACM, AEM etc.
Q 7. What is your min order quantity?
A: First, different oil seals are different.
Second, when we have it in stocks, there will be no min order quantity. But good prices are based on large order.
Q 8. Can you produce with other / our brand?
A: Yes, sure. But we need your Authorization Letter and the copy of Trademark Registration Certificate.
Q 9. what is your advantage ?
A:1. Established in 1999, have nearly 20 years experience in producing seals.
2. Reliability: ISO9001:2008 Quality Management System.
3. Credibility: We are the 8th years gold supplier of Alibaba.
4. Production standard: TS16949
5. Free samples can be delivered for testing before orders.
